1. Information We Collect
When you submit an inquiry or quote request, we collect the information you provide, such as your name, email address or phone number, requested service, optional budget, and project description. Requests are stored in the website system, and notifications are sent by email. Please do not submit passwords, payment card details, medical records, or other sensitive information through the form.
Our hosting provider may process technical data and access logs, such as IP addresses, request times, and browser information, to operate the website, investigate problems, and prevent abuse.
2. How We Use Information
We use inquiry information to respond, understand requirements, prepare quotations, and follow up about projects. Website usage data helps us improve the site and understand which services interest visitors.
3. Google Analytics and Cookies
This website uses Google Analytics 4 to measure visits, page views, traffic sources, and interactions, including successful inquiry submissions and clicks on WhatsApp links. Analytics may use cookies and browser-related identifiers and process technical information such as device type, browser, and approximate location.
Our custom inquiry submission and WhatsApp click events do not include your name, email address, phone number, or project description. Please avoid including personal information in URLs.
The website also uses cookies to remember language preferences and support login sessions for authorized users. You can manage cookies through your browser settings; disabling them may affect some functions.
Learn more about how Google uses information from websites that use its services and the Google Analytics opt-out browser add-on.
4. Service Providers and External Links
Some information is processed by hosting, email, and analytics providers according to the services used. Processing may take place on servers outside your country. When you follow links to WhatsApp, Facebook, or LinkedIn, their own privacy policies apply.
5. Retention and Protection
Access to inquiry management within the website is restricted to authorized accounts. Retention periods differ between inquiry records, email, hosting logs, and Analytics data, depending on service settings and business follow-up requirements. We do not state a single deletion period or automatic deletion across all these systems.
Please do not send detailed confidential information before agreeing on how it will be exchanged and handled.
6. Privacy Requests
For questions about information you have provided, or requests to correct or delete it, contact info@brnamgk.org. We may request information to verify your identity and explain any limitations relating to records that must be retained or backup copies.
7. Policy Updates
We may update this policy when services or data handling practices change. Last updated: October 13, 2026.